Associate Marketing Operations Manager

As the Associate Marketing Operations Manager, you will ensure marketing campaigns are executed efficiently, data is accurately tracked, and marketing tools are leveraged effectively. This pivotal role focuses on building operational excellence within the marketing team through technology integration and effective communication. The ideal candidate will have a strong background in marketing operations, a strategic mindset, and a commitment to continuous improvement. What You'll Do:

• Drive continuous improvement in our Marketo instance, including the development of new programs and templates, management of nurture programs, and optimization of lead scoring methodologies.
• Conduct A/B testing and optimize email campaigns to improve engagement and deliverability.
• Track and analyze marketing performance across various channels and present actionable insights.
• Act as a custodian of Billtrust’s customer experience – ensuring prospects and customers receive the right amount of messaging. Including compliance with data and privacy regulations.
• Communicate priorities, project statuses, and results clearly to leadership and the broader team.
• Maintain organized documentation of marketing operations initiatives, processes, and deliverables for transparency and efficiency.
• Other duties as assigned

What You'll Bring:

• Bachelor’s degree in marketing, business, or a related field; equivalent experience will be considered.
• 1-3 years of experience in marketing operations or a similar role, with a proven track record of success; experience in SaaS marketing is a plus.
• Proficiency in Marketo or other marketing automation platforms and comprehensive knowledge of Salesforce. Knowledge of Demandbase or other ABM technology is a plus.
• Strong analytical and problem-solving skills, with a data-driven approach and exceptional attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and convey complex ideas clearly.
• Understanding of marketing compliance and data privacy regulations.
• Familiarity with project management tools (e.g., Asana) is preferred.

The expected base salary range for this position is $65,000-$85,000 annually. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:

• Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
• A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
• Flexible Working Hours: We support your lifestyle- the results are what count.
• Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
• Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
• Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
• Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
• Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
• Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
• Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.

Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.