Business Analyst

ABOUT FREED: Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier. Our first product is an AI scribe that automates medical documentation. In 1 year we:

• Acquired 14,000 paying and loving clinicians and exceeded $16M ARR
• Generated 70,000 patient notes daily and over 1 million monthly
• Made thousands of clinicians happier

With the backing of the best VC in the world, we are rapidly expanding our product offering. Patient-facing assistant, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians and millions of patients. We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who take care of our health. Expect intense, clinician-focused, and interesting co-workers who want to win. ABOUT THE ROLE: We’re looking for a Business Analyst to join our growing team and support Freed’s data-driven culture. In this role, you will work directly with product managers, engineers, and other stakeholders to harness data and empower teams to make smarter, faster, and more informed decisions. This role focuses on execution: you’ll uncover and deliver insights, build dashboards, track metrics, design experiments, and analyze results to drive decisions. You’ll need to embed yourself within teams; understand context, users, and goals; and actively contribute to Freed’s mission of improving clinician happiness. We’re seeking someone who thrives in a collaborative, fast-paced environment, has a sharp analytical mindset, and can turn data into actionable recommendations. HOW YOU’LL HAVE IMPACT:

• Tackle analytics responsibilities across Freed’s teams, including Product, Marketing, Sales, and Customer Success. Provide the data and insights teams need to make informed decisions. Define success metrics, track performance, and analyze trends.
• Foster a data-driven culture by embedding insights into decisions, refining foundational metrics (KPIs), and aligning teams on priorities.
• Build dashboards and visualizations to help teams track key trends in product usage, marketing performance, sales effectiveness, customer retention, etc.
• Translate stakeholder questions into clear analyses, deliver actionable insights, and communicate findings effectively.
• Collaborate with engineers to improve data structures, address tracking gaps, and enhance data reliability and accessibility.

WHAT YOU’LL BRING:

• 2-4 years of experience in data analytics or a related field.
• Proficiency in SQL
• Experience with data visualization tools (Looker preferred, but Tableau, Power BI, or similar are acceptable).
• Comfort with scripting languages for data analysis (Python preferred, but R acceptable).
• Strong understanding of statistics, including A/B testing.
• Strong collaboration and communication skills, with the ability to translate technical findings into actionable insights.
• Experience writing data transformations to prepare data for dashboards or analyses.
• A proactive, independent work style and strong prioritization skills.

NICE TO HAVES:

• Previous experience working closely with a variety of teams in a data-driven role.
• Familiarity with SaaS or health tech industries.
• Exposure to predictive modeling or machine learning.
• Passion for healthcare and improving the lives of clinicians.

BENEFITS:

• Competitive salary and equity in a high-growth company.
• Opportunity to make an immediate impact.
• Medical, dental, and vision insurance for US-based employees.
• Unlimited PTO.
• Company-sponsored annual retreats.
• A collaborative, asynchronous, remote-first environment.