Online Business Manager

Position: Online Business Manager

Location: Remote (Must be able to work on AEST)

Hours: 20 hours per week (Initially)

We are seeking a highly skilled and proactive Online Business Manager to support a fast-growing coaching business. The ideal candidate must be fluent in English, tech-savvy, and capable of working remotely with minimal supervision. As the Online Business Manager, you will play a key role in supporting business operations, assisting with landing page development, email sequence management, customer service, and launching key offers.

Key Responsibilities:

- Assist in the creation and management of landing pages for upcoming launches and promotions.

- Building of email sequences for client engagement and retention, including pre-launch, launch, and post-launch communications - copy provided

- Provide customer service support, addressing client inquiries and ensuring a seamless experience.

- Support the planning and execution of product/service launches, ensuring smooth processes and timely delivery.

- Manage and optimise ThriveCart for product setup, payments, and order fulfilment.

- Utilise ActiveCampaign to automate email sequences and track customer interactions.

- Work independently with limited supervision while staying on top of deadlines and tasks.

- Collaborate effectively with the coaching team to ensure smooth business operations.

Required Skills & Qualifications:

- Fluency in English (written and verbal).

- Must be able to work on AEST (Australian Eastern Standard Time).

- Strong technical skills with the ability to quickly learn new tools and software.

- Experience with landing page creation, email marketing, and automation platforms.

- Proficiency in ThriveCart and ActiveCampaign is highly advantageous.

- Experience working within a Coaching Business is highly advantageous.

- Experience with launching products and services, including email campaigns, landing pages, and customer communications.

- Excellent organisational skills and attention to detail.

- Strong written communication skills, especially for customer service interactions.

- Self-motivated with the ability to work remotely and manage time effectively.

How to Apply:

Please email your application, including your past work history, brief explanation of your suitability for the role and your coffee order to hello@sashaeburne.com.